Cookie policy
We use cookies to improve the user experience on our website. By accepting cookies, you agree that Tärnaby Fjällhotell may use cookies in the manner set out below.
A cookie is a small text file that is placed on your device: mobile, computer or tablet. The cookie recognizes the type of content you have searched for and the pages you have visited on our website. Information stored by a cookie may include how you use our website, the type of browser you use and the pages you have visited.
Cookies enable us to provide you, the visitor, with a better service and to measure the number of visitors to the website and see usage patterns. We may also store information about your specific preferences, so that we can customize our website to your individual interests.
We pass on cookies and other information from your device to our partners. They, in turn, may combine this information with other information that you have provided or that they have collected when you have used their services.
Details of the cookies we use
A persistent cookie remains on your computer for a longer period of time. A session cookie is temporarily stored in memory while you are on our website. The session cookie disappears when you close your browser. We use both permanent cookies and session cookies. Tärnaby Fjällhotell also uses third-party cookies. A third-party cookie is a cookie where the sender comes from a different domain than the one the user is visiting. The cookie thus has a domain name sender that differs from the URL of the website.
Tärnaby Fjällhotell uses cookies to collect aggregated data about the number of visitors, the visitors' operating system, browser, time on the page, new versus returning customers, etc. This data is not used to personally identify you but to enable us to provide you with the most relevant service and keep statistics.
If you want to know more about the cookies we use, you can contact us at info@tarnabyfjallhotell.com
How do I change my cookie settings?
If you do not want our website to place cookies on your computer, you can disable cookies in your browser. Please visit your browser's help pages for more information on this. If you disable cookies, the functionality of our website will be limited.
How do I change my consent?
If you have any questions or comments about our cookie policy or wish to change or withdraw your consent to cookies on our website please contact us here
Integrity policy
We want you to feel safe when you provide us with your data. Therefore, it is important for us to inform you through this policy about how we handle your personal data and what rights you have under applicable laws and the General Data Protection Regulation (GDPR).
What personal data do we collect about you and for what purpose?
We at Tärnaby Fjällhotell collect and process your personal data only when it is permitted by law or in order for us to fulfill our agreement with you as a customer or when you have chosen to contact us or provided your information to, for example, subscribe to our newsletter. In cases where explicit consent is required by law for the processing of personal data, consent will be obtained before such processing takes place.
We use your personal data to provide you as a customer with the best service and to fulfill our contract with you before or in connection with the conclusion of the contract. For example, personal data is used when you order, book or use our services and for marketing purposes. Personal data may also be used to administer and process inquiries and bookings and may thus be disclosed to third parties.
We only collect personal data that is relevant to the proper functioning of our services and the personal data we need includes name, age, address, e-mail address, telephone number, travel companion information and credit card details. Where appropriate, we also process other information we receive from you, such as special needs or requests.
Personal data is also used to adapt and develop our services so that they work better for you before, during and after your stay.
If you provide us with the personal data of others, for example in connection with a group booking, we take it as an approval to handle the personal data in accordance with this Privacy Policy.
Transfer of personal data
We cooperate with the partners who need the data to deliver our service, both within and outside the EU/EEA and, where applicable, to our own IT suppliers. All our partners have signed a data processing agreement with us and your personal data is processed only on our behalf, in accordance with our instructions for processing and cleansing and applicable legislation.
Storage of personal data
Tärnaby Fjällhotell saves your personal data in the customer register for two years in accordance with current practice. If other legal requirements exist to save certain data for longer than two years, e.g. the Accounting Act, we only save the necessary data and only for as long as required by law. Once you have signed up for our newsletter and/or to receive our offers, or if you already receive newsletters and offers in the past, we will keep the contact details you have provided for this purpose until further notice. You can unsubscribe from further newsletters and other offers at any time
Unsubscribe
We use the email address you provide to us to send you information and updates relating to your order, newsletters, related product information, etc. If you no longer wish to receive such communications, you will find information on how to unsubscribe at the end of each email.
How is your personal data protected?
We use various systems to protect the confidentiality, integrity and availability of your personal data, including up-to-date firewalls and other security safeguards. We have specific security measures in place to protect your personal data against unlawful or unauthorized processing (such as unauthorized access, loss, destruction or damage). Only those persons who actually need to process your personal data in order for us to fulfill our stated purposes have access to it.
Controller of the personal data
Tärnaby Fjällhotell is responsible for processing your personal data. Please contact us if you have any questions about how we collect and process your personal data or if you have any comments on our Privacy Policy Contact us
All information about your rights regarding personal data can be found on the website of the Swedish Data Protection Authority (IMY): https://www.imy.se/lagar-regler/dataskyddsforordningen/
Requesting an extract or deletion of personal data
If you wish to access your personal data or have it deleted or ported, please contact us in writing, see contact details above. We will ask you for identification to ensure that we give the information to the right person.